Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in surveys or promotions

Personal Information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely through payment providers)
• Order history and preferences
• Communication preferences

Automatically Collected Information:

• Browser type and device information
• IP address and location data
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and promotions
• Improve our website and customer experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Send marketing communications (with your consent)
• Analyze site usage and trends

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All service providers are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart items
• Understand how you use our website
• Improve our services
• Provide personalized content

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand site usage
• Marketing Cookies: Used for targeted advertising (optional)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure payment processing through trusted providers
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at privacy@gtnutribites.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@gtnutribites.com
• Phone: +94 11 234 5678
• Address: 123 Healthy Street, Colombo 03, Sri Lanka

We will respond to your inquiry within 30 days.